14. "Are you ready to discuss pricing, or would you like me to hop on the phone with your legal team? Sometimes a thought-provoking statement can get your prospects to stop what they’re doing and pay attention. A product specialist will contact you soon. This initiative can put some pressure on the prospect to commit and prevent them from disappearing. Manage all your contacts, deals, emails, files, and more in one place. Formal tones convey a sense of professionalism and help maintain your company’s image. HubSpot also recommends upgrading your email signature using our free Email Signature Generator. Just what you want: another email! For example: 21. The best email closing lines. In most B2B emails, CTAs form the email closing line. may be the last part of the email but it is one of the most important parts as it gets many people confused- I used to be confused too.. A closing line, word or phrase tells the reader that the email has concluded without him having to guess whether something got cut off in the process. "According to this Deloitte report, smartphone shoppers are 14% more likely than non-smartphone shoppers to convert in store. See all integrations. The body of your email might well be perfect, but it can all go awry if you use the wrong sign-off. "Did the ebook you downloaded change the way you think about prefab methods? You can change your cookie settings at any time. For example, if a prospect has downloaded an ebook from you, base the questions you ask on the content they’ve already engaged with. In the past, have you tried encouraging current employees to share their thoughts? Closing lines for emails January 8, 2012 3:37 PM Subscribe. To help you find the right words when you need them here are 20 great expressions for closing an email. If you continue without changing your settings, you are agreeing to receive all cookies on the Copper website. aligns with where the individual is in the sales process. Aside from serving as a closing, this kind of closing also leaves the recipient feeling good. The operative words? Here's how. "How did you maintain hiring quality as you scaled? We often hear how writing emails in English can cost just too much time. 10 best letter closings for ending of a formal business letter. A closing line The last line of your email should not only share gratitude with the recipient for reading your message but also include a call-to-action or statement that will either motivate the recipient to respond or shows you anticipate a response. They’ll want to reach out to see what you can do to help. To kickstart an initial exchange or engage a prospect that’s gone silent, extend an offer he won’t be able to refuse. Just like in our everyday life, people like to be appreciated. "I noticed on your website that you just opened another location, which means you’re probably looking for sous chefs. But ending a letter is not an ideal venue for tinkering with language or otherwise reinventing the wheel. Have you tried Yamadaya on the Westside? Should I write up my results? When you’re able to chat about your shared interests, it can be easier for prospects to open up to you about goals, challenges, or needs. Have you tried [insert restaurant name]? Finding some common ground can help you establish an initial connection with your prospects. "After analyzing your site, I’ve found a couple places to improve design accessibility. Never leave your prospect without a clear idea of what to do next. 17 Terrible Email Closing Lines 1) “Is [product] something you’d be interested in?” The answer might seem obvious to you, but the buyer needs more information before they can definitively say whether your product could be a good fit. A good prospecting email might be only four or five lines long. There are so many ways to end business e-mails and it’s quite easy to get confused on which closing remark to use for what e-mail. "Did you know many lawyers will purposely insert invalid clauses in business contracts? ", 15. Free and premium plans, Content management system software. As you read through them ask yourself two simple questions: 1. When you encounter sales objections, your prospect is essentially telling you how to sell to them—be ready with these smart responses to close the deal. "Did you know most of your competitors already have a solution like this in place?". Once you’ve created a sense of urgency, the prospect will naturally be inclined to see how your product can help. Closing line “Thanks, and please let me know if you have any questions.” Explanation. Here are a couple of email closing lines that involve extending a simple offer to your prospects: Pointing out a minor problem and offering a solution can help you add value to your messages. Need to get past the gatekeeper of a business? A little bit of personalization goes a long way. You can use the same sentences in several places, but try to add variety if you can. While an interesting subject line can improve your open rates and help get your message in front of more people, the action ends there. Too much choice can be overwhelming -- so if you want prospects to immediately take action, give them one or two concrete options. While you’re not encouraging a dialogue with your prospect, you’re giving them information that makes it clear why your product or service is important to them. So, let me show you how I got through my confusion. A toolbox is a simple idea – you just start keeping a list of common and useful expressions – perhaps on your desktop or in a notebook next to your keyboard? Not only will your message be more memorable, but your prospects will be more motivated to respond. If you’re making an offer to run a report, don’t then turn around and try to sell them a high-priced package. I'm tired of closing my emails with, "Regards", "Cheers", or, "Yours sincerely". Closing lines: Why do we need a closing line in a business letter or email? "Please let me know by [date] if you are ready to [next step]. 30 Email Opening Lines that Work It’s just a word or a short phrase, followed by your signature, and yet finding the right tone to close your email often requires a surprising amount of thought and finesse. For example, downloading a free ebook isn’t a big ask for someone in the awareness stage of the sales cycle, but they’re not likely to sign up for a free trial so early. Aaron Ross, author of Predictable Revenue, swears by these closing lines: 25. Focus on establishing trust and credibility at this stage. But email subject lines don’t convince people to convert––the closing line does. Copper is a trademark of Copper CRM, Inc., registered in the U.S. and in other countries. Take a look at these hypothetical CTAs: 23. Typically, you should use formal closing statements when dealing with new clients or recently converted clients. Use the information you already have on a prospect to create more personalized questions. The email closing line you select will depend on what outcome you’re trying to achieve. "I did some research, and I noticed your company’s Glassdoor reviews are fairly low. Did you ever try an employee referral program or social recruiting strategy? When you identify commonalities, you make yourself more familiar and it can be easier to strike up a conversation. Encourage your prospects to open up about the challenges they’re facing or the goals they’re looking to accomplish. It’s like an Irish exit at a social gathering — it happens sometimes, and everyone understands. One solution that works for many people is to begin building a “toolbox” of useful phrases. Ending with an interesting question is also valuable for learning more about prospects. Use this opportunity to ask a question that helps create a dialogue with your prospects. You’ll simultaneously add value and incentivize him to answer. Who are your favorite artists? In that case, consider using a semi-professional closing remark. Here are some ideas: 11. ", 3. After all, they are the very last thing the reader of your email will see. ", 18. ", 12. Here are some ideas of thought-provoking statements you can use to close an email: Ending your email on a statement rather than a question can help create a sense of urgency. ", 5. ". The closing line should be placed on the same line as the date and followed by the signature and printed name of the sender. "Congratulations on being chosen to speak at INBOUND! Premium plans, Connect your favorite apps to HubSpot. However, you want to be sure that the call-to-action you’re giving aligns with where the individual is in the sales process. It leaves readers with a memorable thought, prompts them to take action, or gives them a can’t-resist proposition that encourages them to reach out for more. Closing Off with a Signature First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. "Did you know most senior managers have never undergone leadership training? If you’ve got a worrying statistic up your sleeve, put it in your last line to give it maximum impact. Are you available on Wednesday 3 p.m. or Thursday at noon?". When you’re trying to educate the prospect on your product’s value, consider ending with, "Did you know [surprising fact about product]?" Ask about a commonality or something about the prospect you found during research. Here are some CTAs you can use to end your emails: Make your call-to-action as clear and simple as possible. Email Opening and Closing- Same or Different Decide if each pair of sentences below has the same or different meaning (don’t worry about formality yet) Opening Dear Sir or Madam/ To whom it may concern Thank you for your email yesterday/ Thanks for your email yesterday. "I’ll send you a calendar invite/reminder about finalizing that paperwork on [date]. No one wants to write emails prospects will forget in five minutes. You’ll need to prove that you’re valuable to their team, pleasant to work with, and worthy of their time. This blog post is a few years old but still timely: Liz Danzico makes us think about our Email Closing Lines. To find detailed information about how cookies are used on this website click Find out more. By extending an offer that clearly benefits your prospect, you’re able to establish yourself as someone just looking to help. On the other hand, someone ready to make a purchase probably doesn’t need a checklist PDF. ", 17. If it doesn’t work for them, you can always suggest something new. However, you don’t want to overextend yourself or try to bait-and-switch your prospects. Your email closing line is a great way to prompt prospects to share more information about their needs, challenges, and priorities. Cengage, 2010) - "Business letters that begin with a first name--Dear Jenny--can close with a warmer ending [such as Best wishes or Warm regards ] than Sincerely ." ", 26. The first Business Letters of the closing line should be capitalized and a comma is to be put immediately after it marking the end of the main part of the letter. A simple offer that includes an introduction, a free report, or an analysis of the prospect's business acts as a “free sample” of what you’re capable of. 1. “Regards” By signing up, I agree to Copper’s privacy policy & terms of service. For example, a closing line might look like this: How long have you been into backpacking? ", "I love ramen as well. Closing email phrases can be easily typed with help of Type Pilot. Including a simple, specific call-to-action at the end of your email will drive the sales process forward. To help you find the right words when you need them here are 20 great expressions for closing an email. ", "I've also a fan of [type of music]. The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. As a writer, you may revel in finding new ways to get your point across—to avoid communicating formulaically. ", "Is it currently a priority to improve [insert business goal]? Just type a “key” and Type Pilot will substitute it with an appropriate phrase. Read on for ideas for closing strong (and check out these terrible email closing lines so you know how not to end a message). "Email me by [date] to confirm [next step]. When you look at it from that perspective, it’s easy to see that it can be just as important as your subject line! Use your final line to deliver a bonus tidbit about their results, like so: 19. - to make a reference to a future event - to repeat an apology - to offer help 10 Good Closing Lines: If you require any further information, feel free to contact me. ", "Did the ebook you downloaded change the way you think about [insert topic]? I look forward to hearing from you. Are you interested in learning more about our product? Do you have any tips for a beginner?". Learn how to generate more leads and revenue right from your inbox. Are you planning on seeing any on your upcoming vacation?". You may unsubscribe from these communications at any time. Plus, your email should end with a clear, specific, and relatively simple next step. Opening and Closing an Email / Letter, Apologising Phrases, Giving Information, Complaining in …